With over 6 years of experience at Melali Bali Group, Ms. Manik brings valuable expertise to her role, underpinned by her Bachelor’s degree in Law from Udayana University. Her legal background allows her to approach customer engagement strategies with a well rounded and strategic mindset, ensuring compliance and effective communication with both internal teams and external clients. As the Customer Engagement Officer, Ms. Manik is responsible for fostering strong relationships with customers, listening to their needs, and ensuring their satisfaction with the company’s products and services. She works to enhance the overall customer experience, cultivating loyalty and retention through clear and consistent communication. Her efforts play a critical role in strengthening the company’s reputation and building long-term, positive relationships with its clientele.